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IT Support

IAC offers a professional information technology (IT) team that prides itself on quick response, expert analysis, and thorough understanding of the special needs of international companies. Service can be arranged on an as-needed, monthly, or yearly basis, and our staff is available to support your needs around the clock.

NETWORK INFRASTRUCTURE DESIGN

IAC has conducted computer needs assessments for more than 50 clients worldwide. Our experts then procure, implement, and integrate multilingual hardware and software for computer systems tailored to our individual client needs, including Japanese workstation systems.

MANAGED SECURITY

IAC monitors desktop antivirus software on your servers and workstations.

Included Services:

  • 24x7x365 Antivirus monitoring
  • Whenever Antivirus definition files are not updated, IAC will first notify users, force-update the definition files, or perform on-side update as needed
  • Virus removal when infected
  • Monthly Antivirus Activities Report

WEB DESIGN, DEVELOPMENT, AND MANAGEMENT

TECHNICAL SUPPORT

  • Desktop/Laptop/Server PCs:Microsoft® Windows platforms.
  • Network Security:Firewall, antivirus, antispyware, antispam, etc.
  • Network Infrastructure:Router, Hub, Switch, Wireless Access Point, etc.
  • Application Software:Microsoft® Office/Adobe Acrobat, etc.
  • Peripherals:Printer, Scanner, etc.